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Catalyze Current Wisdom by Tom Humbarger is a blog for business analysts, usability professionals and anyone who defines and designs software or websites - and will cover a variety of topics including: requirements, prototyping, design, usability, interaction design and user experience. Tom's external blog is called Musings.
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Interview with Usability Expert Jakob Nielsen

5/22/2007 | posted by
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Tamara Adlin (co-author with John Pruit of Microsoft of The Persona Lifecycle: Keeping People in Mind Throughout Product Design) has a new project called UX Pioneers.  On the site, Tamara will be interviewing people responsible for creating the UX discipline.

In one of the first interviews, Tamara interviews Usability Expert Jakob Nielsen.  Here is the bio of Jakob that Tamara posted with the interview:

Jakob Nielsen is possibly the most well-known personality in the field of usability and user-centered design. In this interview, he revisits history, all the way back to his first experiences with room-sized 'personal computers' in the '70s.  Dr. Jakob Nielsen is a user advocate and principal of the Nielsen Norman Group, which he co-founded with Dr. Donald Norman. He introduced us to the idea of discount usability engineering in one of his many books in our field.

Here are two quotes excerpted from the interview:

Today I am not a programmer - and I don't think anybody should hire me as a programmer - but I have had experience [as a programmer] and I think that's valuable. In any project, the discussion inevitably boils down to "can this be done or not," and engineers have their own attitudes about the answers. Having programmed, even though it was a long time ago, helps me when I talk to engineers about what can and can not be done. It helps me when I ask them about finding ways around technical limitations.

Actually, now I think the field is going to get much bigger, because now I've finally come to realize how broad the benefits of usability are. I can see how many projects - even today - don't do any user testing. Most project teams have no dedicated usability person on board, and they probably don't even have a dedicated designer or interaction designer on board. And yet, when they do, they double their sales.

The complete interview (conducted on April 24, 2007) can be found at this link.

 

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