Zappos.com, the web's most popular shoe store, offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. If you have a 'can do' attitude, thrive in a fast paced, team environment; the love of shoes and the internet-we want to hear from you! Zappos.com offers an extensive benefits package for all regular full time employees including medical, dental, vision, and 401k!

Junior User Interface/Usability Designer

Position Summary:

The role of the Junior User Interface/Usability Designer will be to develop UI design requirements, wireframes, and prototypes for website information architectures, user interfaces and user interactions.

Primary responsibilities of the Junior UI/Usability Designer will include, but are not limited to, the following:

-    Work as part of the User Experience team to develop an understanding of Zappos website users and create documents (i.e., personas) to communicate user behaviors, wants and needs.
-    Help develop user interface specification documents, which typically include use cases, wireframes, conceptual models, interaction flow diagrams, navigation diagrams and information taxonomies.
-    Gather and synthesize requirements and input from stakeholders and teams (including customers)
-    Contribute to a usability standards guide for Zappos’ websites.
-    Work with usability testing specialists to help define, plan and execute usability tests.
-    Create prototypes (high and low fidelity) for use in usability testing.

The ideal candidate for this position will have:

o    Experience in user interface design, user interaction design, product design or information architecture for web-based applications.
o    Knowledge of industry standards, usability, trends in web development and ecommerce.
o    Knowledge of visual/graphic design principles (note: this is not a web designer position, but an understanding of design principles as they relate to usability is important).
o    High-level understanding of web site/web application functionality with a solid understanding of the relevant technologies (i.e. AJAX, CSS) and their inherent strengths and limitations relating to UX design.
o    Knowledge of various research techniques to understand user requirements (i.e., card sorting, usability testing, and persona interviews).
o    Beginner level experience developing, delivering and documenting user interface designs for web-based applications.
o    Commitment to customer and to product quality – advocating for the users' needs
o    Good writing and communication skills.
o    Experience with UI design tools such as PhotoShop, Illustrator, Visio, Omnigraffle, etc.
o    Minimum Associates degree or equivalent work experience.
o    Big Pluses:
o    Experience with developing semi-functional prototypes (i.e., HTML or Flash) is a big plus.
o    Previous experience working with web analytics programs and interpreting data is a big plus
o    Knowledge of localization and web accessibility standards is a plus.


Please be prepared to share examples of deliverables you created.

This is an exciting opportunity for the right candidate to grow their skills while contributing to an evolving UX team environment. Zappos.com is a multi-million dollar ecommerce company and its User Experience department will be growing markedly in the next year.

The right candidate will have a great opportunity for advancement and be encouraged to pursue paid learning opportunities that will directly benefit them as well as the team/company (such as UX industry conferences and seminars).

If interested, send your résumé to jobs@zappos.com with the job code cs-uiud-103007 in the subject line.