User Experience Director

 www.avenuea-razorfish.com

Job Description:

Lead, set vision, and elevate the overall operations of the Seattle User Experience Team. Responsibilities include:

Operational Responsibilities

§         Managing the operations of the Experience Strategy, IA, User Research and Insights communities within the User Experience group.

§         Maintain a contractor network for Experience Strategy, IA, User Research, Interaction design

§         Insure overall community and Discipline team health

§         Manage overall hiring, career path management, reward and recognition plans

§         Manage overall firing, disciplinary plans working with HR

§         50% billable

§         Stand for Great Work

§         Establish philosophies and methodologies for delivering User Centric Design solutions.

§         Insure all business development as it relates to User Experience needs – either hands on or through delegation

§         Advocate on projects and within solution development for Customer Centric audiences’ needs and other motivating factors — translate them into strategies and concepts for compelling interactions and experiences

§         Collaboratively inspire the development of scenarios, navigation models, and prototypes for demonstration of concepts to clients

§         Monitor, elevate and continue developing and documenting detailed information architecture and interaction designs for highly interactive interfaces to support marketing strategy, brand strategy, and desired user behaviors

§         Lead and/or participate in immersive user research, concept testing, and usability testing

§         Drive innovation, elevate quality, and establish benchmark work for clients

Required Skills: 

§         Degree in a related field, such as human-computer interaction, visual design, product design, interaction design, or technical communication

§         7+ years experience developing interactive products

§         Demonstrated expertise in consumer or B2B eCommerce, software application interfaces, and/or interactive marketing – must include creating transaction-oriented interfaces

§         Demonstrated ability to work with templates and content management systems

§         Demonstrated experience leading and/or observing user research and usability testing and in translating results into design decisions

§         Demonstrated ability to document designs in scenarios, workflows, site architectures, interaction notes, and page template/wireframe formats. Use case and functional requirements development preferred

§         Strong user-centered design orientation

§         Strong team collaboration and facilitation skills

§         Proven ability to run a group larger than 5 people

§         Attention to detail

§         Excellent oral and written communication and presentation skills

§         Experience in a client services environment

§         Willingness to travel

If you're qualified and interested, send your resume to jeanine(dot)wallner@avenuea-razorfish.com