Catalyst for Payment Reform

Virtual Summit: Adapting in the Age of COVID-19 – The Health Care Delivery System Responds

Virtual Summit: Adapting in the Age of COVID-19 – The Health Care Delivery System Responds

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Deep in the thicket of the global pandemic we’re beginning to see how our health care system is adapting, and should adapt going forward, and the ensuing implications for employers, other health care purchasers, and consumers.

This 90-minute event explores how the U.S. health care delivery system is responding and evolving in the face of COVID-19 through a series of discussions with nationally renowned and new experts in health care delivery and operations.

CPR recorded this event on August 27, 2020.





Suzanne Delbanco, Catalyst for Payment Reform. Suzanne is the executive director of Catalyst for Payment Reform, an independent, non-profit corporation working to catalyze employers, public purchasers and others to implement strategies that produce higher-value health care and improve the functioning of the health care marketplace.

Discussion 1: What have health systems learned from COVID-19?

Sue Anderson, Virginia Mason Medical Center. Virginia Mason was at the epicenter of one of the earliest outbreaks of COVID-19 in Washington State.  Sue will discuss how her health system organized its response, and lessons from the pandemic that will impact patient care going forward.

Discussion 2: How can we achieve better telehealth-equity?

David Velasquez, Harvard Medical School. David came onto CPR’s radar with his recent publication in Health Affairs “Ensuring The Growth Of Telehealth During COVID-19 Does Not Exacerbate Disparities In Care.”  David will discuss the barriers some populations face in accessing telehealth and explore potential ways to increase equity.

Discussion 3: What are the cost and savings of care deferred?

Ateev Mehrotra, Harvard Medical School. Dr. Mehrotra, a practicing physician and researcher, has been tracking the impact of the pandemic on health care utilization.  He’ll discuss the downstream implications for health care costs and population health.

Discussion 4: Health plans to the rescue?

Paul Markovich, Blue Shield of California. Paul Markovich shares his thoughts on the role that health plans can play in sustaining the viability of independent physician practices, many of which have experienced devastating revenue loss during the pandemic, as well as other ways health plans can support care transformation during and post COVID-19.

Expert Panel: Radar Blips or Tipping Point?

All 4 experts come together for a discussion, offering insight into which trends wrought by COVID-19 are temporary, and which represent a lasting change in the organization of care delivery in the U.S.





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