Consumer Engagement

Addressing Food Insecurity through Creative Employer-Sponsored Benefits

August 14, 2023

Food insecurity is more prevalent in the United States than you might think, and it has wide-ranging implications on health…

Virtual-First Health Plans: What to Know Before Taking the Leap

July 10, 2023

Before the pandemic, the use of telemedicine was steadily increasing as a care modality, but still faced regulatory, payment, and…

Insights into Action: Empowering Consumers By Defining and Tracking Progress

June 12, 2023

In 2020, CPR started its work with the NY Health Foundation (NYHealth) to track the state’s progress toward creating an…

Has Price Inflation Got Your Attention? Carpe Diem!

February 14, 2022

On February 10, the U.S. Department of Labor released its latest monthly report on inflation.  It was unwelcome news; the…

Scott Doolittle Quantum Health

Scott Doolittle on how an independent health care navigation company builds trust with both patients and providers

August 02, 2021

Suzanne Delbanco speaks with Scott Doolittle, CFO of Quantum Health, an independent health care navigation company providing care coordination and…

Thi Montalvo on the Challenges Employers Face in Using Their Health Benefits Data

June 07, 2021

Suzanne Delbanco talks with Thi Montalvo, Health Analytics Practice Leader – Health and Benefits for Willis Towers Watson. In her…

Great Delivery System Shake-Up

The Great Delivery System Shake-Up

August 11, 2020

“What I see now is confusion, disorientation, uncertainty, and anxiety.  That creates an opportunity, but it doesn’t provide a direction.”…

Anna Sinaiko

Anna Sinaiko on lessons learned from 40 years of consumerism in health care

June 16, 2020

Listen in as Suzanne Delbanco chats with Anna Sinaiko, PhD, Assistant Professor at the Harvard T. H. Chan School of…

Consumer Shopping

We graded all 50 states on price transparency. What’s next?

May 19, 2020

Price transparency is one lever to ease the burden of rising costs, especially in today’s context where health care costs…

Zach Brown U Michigan

Zach Brown on the impact of accessible price transparency

May 11, 2020

Suzanne Delbanco chats with Zach Brown, PhD, Assistant Professor of Economics at the University of Michigan. Zach Brown used a…

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