QUALITY MEASURES

Would you choose a hospital based on its Yelp review? Maybe you should.

March 20, 2018

“Have you checked out that place? It has a five-star review on Yelp” Without the context, you’d probably assume someone…

Listening In (With Permission): Jeff Rideout and team on standardizing quality measurement

February 19, 2018

Roz Murray, CPR’s Senior Project and Research Manager, called Jeff Rideout and his team, Lindsay Erickson and Ginamarie Gianandrea, to…

Listening In (With Permission): Tom Lee on the state of measuring patient experience of care

January 08, 2018

Surprised by health plans’ lack of measuring patient experience of care, Suzanne calls up Tom Lee, Chief Medical Officer at…

MYTHBUSTERS: High Prices Mean High Quality Care

July 11, 2017

In an ideal market, a higher price correlates to a better quality product.  When we shop for lightbulbs, for example,…

Throwback Thursday: Quality Measures That Still Matter

May 18, 2017

Over the last seventeen years, one of the questions I have heard most often from employers and other big purchasers…

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