QUALITY MEASURES

Rick Abbott

Rick Abbott on lowering costs by focusing on quality

August 17, 2020

Suzanne Delbanco chats with Rick Abbott, VP of Product and Market Solutions at Premera Blue Cross. Premera Blue Cross is…

Referee Stock Image Reform Evaluation Framework

If you’re playing without a REF, you can’t trust the scoreboard

June 22, 2020

Imagine trying to watch or play sports without a referee.  Baseball teams could declare every at bat a home run,…

Lemon-ade

Got hospital “lemons” in your network? Ditch them or make lemon-“aid”?

October 22, 2019

A few weeks ago, we published a blog post on the challenges of building a high-performance network (HPN).  We landed…

Rachel Brodie

Rachel Brodie on Patient-Reported Outcome Measures

June 10, 2019

Suzanne Delbanco calls Rachel Brodie, Director of the Performance Information programs at Pacific Business Group on Health (PBGH) to discuss…

Sam Arsenault

Sam Arsenault on using quality ratings to improve outcomes in substance use disorder treatment

May 28, 2019

Suzanne Delbanco catches up with Sam Arsenault, Director of National Treatment Quality Initiatives for Shatterproof, on the latest milestones in…

Inspiration abroad

Stuck in a rut? Take a global view of health care reform.

March 26, 2019

We are not alone in our quest to reform the health care system nationally toward better outcomes and cost efficiency.…

David Schleifer

David Schleifer on what quality measures matter most to patients

November 12, 2018

Suzanne Delbanco checks in with David Schleifer, Ph.D.,Vice President and Director of Research at Public Agenda, a nonpartisan, nonprofit research…

PCORI

Larry Becker & Jean Slutsky on the Patient-Centered Outcomes Research Institute

April 30, 2018

Suzanne speaks with Larry Becker, former Director of Strategic Partnerships and Alliances for Xerox Corporation, and Jean Slutsky, Chief Engagement…

Would you choose a hospital based on its Yelp review? Maybe you should.

March 20, 2018

“Have you checked out that place? It has a five-star review on Yelp” Without the context, you’d probably assume someone…

Jeff Rideout and team on standardizing quality measurement

February 19, 2018

Roz Murray, CPR’s Senior Project and Research Manager, called Jeff Rideout and his team, Lindsay Erickson and Ginamarie Gianandrea, to…

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