Catalyst for Payment Reform

Glen Tullman on Wayfinding with AI

On this episode Ryan calls Glen Tullman, CEO of Transcarent, to discuss the untapped power of generative AI in revolutionizing healthcare accessibility and affordability.

Glen describes the concept of “wayfinding”, which integrates benefits navigation, clinical guidance, and care delivery into a seamless user experience using generative AI as the conductor. This new take on traditional “navigation” models could be poised to significantly disrupt the norm, consolidating fragmented services into a unified platform accessible via mobile devices.

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